Effective Date:
November, 2024
Website:
Contact: 252-814-0808 toplocalcitations.com, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy outlines how we collect, use, and protect information from users of our services and website, in compliance with applicable state, federal, and international laws, including but not limited to the, Florida Information Protection Act (FIPA), the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other relevant privacy and data protection laws.
This policy applies to all individuals who interact with toplocalcitations.com, LLC, including customers, website visitors, and recipients of our marketing communications. It governs data collected via: Our website (toplocalcitations.com, LLC) Email, SMS, or other communication platforms social media and third-party integrations. This Privacy Policy applies to data processing activities both within and outside the state of Florida.
Personal Data: Any information that can identify an individual, directly or indirectly, including names, addresses, phone numbers, email addresses, IP addresses, and location data.
Processing: Any operation or set of operations performed on personal data, such as collection, recording, storage, and deletion.
Controller: toplocalcitations.com, LLC,as the entity determining the purposes and means of processing personal data.
Processor: Third parties engaged by us to process personal data on our behalf.
We may collect the following categories of personal information:
Identifiers: Name, phone number, email address, mailing address.
Payment Data: Credit/debit card details or billing information for service payments (processed via secure third-party platforms).
Location Data: Geographic location relevant to operations.
We collect non-identifiable information, including:
Device data (IP address, browser type, operating system).
Usage data (website activity, referring URLs).
We do not collect sensitive information such as racial or ethnic origin, political opinions, religious beliefs, or genetic data unless explicitly required and consented to by you.
We collect and process data for the following purposes:
Service Fulfillment: To provide SEO and associated services.
Customer Support: To respond to inquiries, process bookings, and handle complaints.
Marketing: To inform you about special offers, updates, and new services. Analytics: To improve website functionality and user experience.
Legal Compliance: To comply with obligations under Florida and federal laws.
Under the GDPR, we process your data based on the following legal grounds:
Consent: When you have provided explicit consent (e.g., subscribing to a newsletter).
Contractual Necessity: When processing is necessary to provide the services you have requested.
Legal Obligation: To comply with laws and regulatory requirements.
Legitimate Interests: For fraud prevention, security, and business analytics.
In compliance with the Florida Information Protection Act (FIPA):We ensure the secure storage, transmission, and disposal of personal information. We provide immediate notification in the event of a data breach affecting your personal information, as required under Florida law.
We do not sell or rent your personal data. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. However, we may share your data in the following scenarios:
Third-party vendors such as payment processors, email/SMS platforms, and cloud hosting providers.
To comply with subpoenas, court orders, or legal processes.
In the event of a merger, acquisition, or sale of company assets.
We retain your personal data only as long as necessary for the purposes outlined in this policy:
Transactional Data: Retained for seven years to comply with financial and tax regulations.
Marketing Data: Retained until you opt out or withdraw consent. You may request deletion of your data at any time, subject to legal or regulatory obligations.
Right to Know: Request information on the categories and specific pieces of personal data collected.
Right to Delete: Request deletion of personal data, subject to exceptions.
Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal data).
Right to Access: Obtain a copy of your data in a portable format.
Right to Rectify: Correct inaccuracies in your data.
Right to Restrict Processing: Limit how we use your data.
Right to Erasure: Request the deletion of your data (“right to be forgotten”).
To exercise your rights, contact us at [email protected] or call 252-814-0808.
We implement industry-standard measures to protect your data, including:
Encryption: Secure HTTPS protocols for data transmission.
Access Controls: Restricted data access to authorized personnel.
Regular Audits: Ongoing security and compliance reviews. In case of a security breach, we will notify affected individuals promptly in accordance with applicable laws.
We use cookies to enhance user experience and gather website analytics:
Essential Cookies:
Necessary for website functionality.
Performance Cookies:
Collect anonymized data on usage patterns.
Marketing Cookies:
Support targeted advertising campaigns. You can manage cookie preferences through your browser settings.
Personal data may be transferred outside your jurisdiction, including to countries that may not offer the same level of data protection as your home country. We use standard contractual clauses or similar safeguards for such transfers.
We may update this Privacy Policy to reflect changes in legal or regulatory requirements. The revised policy will be posted with an updated effective date.
If you have questions or concerns about this Privacy Policy or your data, contact us at:
Website:
Phone:
252-814-0808
Email: [email protected] .